Abigail Carelse

Abigail Carelse is a seasoned Senior Dual Booking Agent at Tripco, with experience in customer service, email management, and assisting clients and property hosts. Abigail also works as a Customer Service Team Lead, monitoring KPIs and handling complaints at the company. Prior to their current roles, Abigail has held positions such as Administrative Personal Assistant at Dial A Dezign, Reservations Consultant at Discover Africa Group, and Booking Agent at Tripco. Abigail has a diploma in Human Resources Management/Personnel Administration, certificates in Executive Assistant Skills, and operations Management, and has completed various tourism-related courses.