Maggie Gibson

Head Of Customer Support at Triple Whale

Maggie Gibson has extensive experience in customer success management and marketing. Maggie currently works as a Customer Success Manager at Triple Whale, starting in May 2022. Prior to this, they worked at TRIAD Architects as a Marketing Manager from August 2019 to April 2022. In this role, they designed and developed marketing collateral, produced engaging social media content, and managed the proposal process. Before that, they worked at Rapchat as a Customer Success Specialist from September 2017 to July 2019. Maggie provided technical support to app users, collaborated with app developers on bug fixes, and gathered customer feedback for app improvement. Maggie also worked as a Social Media Marketing Intern at Rapchat in July and September 2017, where they developed engaging content and assisted with marketing projects. Overall, Maggie has a strong background in customer success management and marketing, with a focus on communication, content creation, and user engagement.

From 2012 to 2016, Maggie Gibson attended Ohio University, where they pursued a Bachelor of Science degree in Health Services Administration, along with a minor in Business Administration.

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Timeline

  • Head Of Customer Support

    June 1, 2024 - present

  • Customer Success Manager

    May, 2022