Belkys Severino

Belkys Severino currently serves as the Manager of Customer Success for Hotels at Tripleseat, a role commenced in April 2024. Prior experience includes a position as Manager of Enterprise Customer Success for North America at Brandwatch, where significant achievements involved managing key accounts, exceeding performance targets by 18% to 23%, and expanding into the LATAM market. Additional experience encompasses roles at Falcon.io, first as Sr. Enterprise Customer Success Manager overseeing portfolio success for Fortune 500 clients, and earlier as Customer Success Manager and US Technical Support Lead. Additional background includes technical support roles at Ray Enterprises Inc., Cablevision, and First Data Corporation, complemented by clerical and administrative experience at ATAX and Pitney Bowes. Belkys holds an Associate of Arts and Sciences in Business Administration and Management from CUNY Hostos Community College.