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Amanda Haydock

Senior Customer Success Manager at Tropic

Amanda Haydock has a diverse work experience spanning various industries. Amanda is currently a Senior Customer Success Manager at Tropic, a position they have held since October 2022. Prior to this role, Amanda worked as a Customer Success Manager II at Tropic from September 2021 to October 2022.

Before joining Tropic, Amanda was a Customer Success Manager at BrightEdge from February 2021 to September 2021. Amanda also served as a Client Onboarding Manager at BrightEdge from May 2020 to February 2021.

Amanda has also gained experience through internships. Amanda worked as an Intern at UMatter from August 2019 to December 2019, and as an Intern at Women's Health Specialists from January 2019 to June 2019.

Earlier in their career, Amanda worked at The Children's Place as a Sales Lead from August 2018 to December 2019, and as a Retail Associate from June 2017 to December 2019.

Amanda's earliest work experience was as a Front End Supervisor at Ross Stores, Inc. from September 2015 to May 2017.

Throughout their career, Amanda has developed a strong background in customer success and management roles, showcasing their ability to effectively engage with clients and ensure customer satisfaction.

Amanda Haydock holds a Bachelor's degree in Women's Studies from California State University, Chico, which they obtained from 2015 to 2019. Currently, they are pursuing a Master of Business Administration (MBA) from Cleveland State University, with an expected completion date in 2023. In addition to their formal education, Amanda has obtained several certifications, including Microsoft Office Specialist: Excel Associate (Office 2019) from Microsoft in December 2022 and BrightEdge Professional Certification from BrightEdge in May 2020. Amanda also completed the Google Analytics for Beginners course offered by Google in May 2020.

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Timeline

  • Senior Customer Success Manager

    October, 2022 - present

  • Customer Success Manager II

    September, 2021