Sim B. is an accomplished Help Desk and Infrastructure Manager at True Alliance since December 2020, leading a skilled team to deliver exceptional technical support to both internal and managed services customers. With a diverse background, Sim has also served as an Article Master & Helpdesk Engineer at Barford Technology, where capabilities included PC building and repair services. Previous roles include Technical Engineer at itGlobal Networks and Customer Sales and Service Lead at Telstra, managing high-performance teams during challenging times. Additional experience spans technical support roles at Scorptec Computers, Microsoft, City of Ryde, MacMedic, and Apple. Sim holds a Bachelor of Music in Theology/Theological Studies from Wesley Institute.
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