Max Gregory

Head Of Customer Success, EMEA at True Fit

Max Gregory has extensive work experience in various roles and industries.

Max started their career in 2002 as a Financial Planner at Professional Financial Centre (Thames Valley) Ltd. After that, they worked as an Account Manager at Park Street People Ltd., where they managed international blue-chip clients within various industries.

In 2010, Max joined Enigma Marketing Services as a Digital Marketing Specialist, where they executed email marketing campaigns for customer acquisition and retention. Max then moved on to Digital River as a Client Marketing Manager in 2011, focusing on EMEA clients.

In 2014, Max joined Salesforce as a Director of Customer Success EMEA, responsible for ensuring customer growth, satisfaction, and renewal within assigned strategic accounts. Max remained with Salesforce until 2018.

Max then joined True Fit Corporation in 2018 as a Client Success Director EMEA. In this role, they utilized data-driven personalization platforms for footwear and apparel retailers. Max later became the Head of Customer Success EMEA, a position they currently hold.

Overall, Max Gregory has a strong background in customer success, marketing, and account management within the technology and e-commerce industries.

Max Gregory completed a Certificate in Management Essentials from Harvard Business School Online in 2021. From 1997 to 2001, they studied at the University of Plymouth, earning a Bachelor of Laws (LLB) degree with a diploma in French language.

Links

Previous companies

Digital River logo
Salesforce logo

Timeline

  • Head Of Customer Success, EMEA

    November, 2020 - present

  • Client Success Director, EMEA

    July, 2018