Décio Henriques

Décio Henriques has worked as a Desktop Support Technician at various companies, including Truewind-Chiron since 2014, Turismo de Portugal since 2009, and INTEGRITY S.A. from 2011 to 2013. Prior to that, they worked as a Helpdesk/System Administrator at Escola Nacional de Saúde Pública, Universidade Nova de Lisboa from 2006 to 2009. In this role, they were responsible for tasks such as computer installation and maintenance, server configuration and maintenance, network creation and maintenance, and data center restructuring and consolidation.

Décio Henriques completed their education history as follows:

From 2005 to 2006, they attended Centro de Formação Profissional de Lisboa Sector Terciário - IEFP, where they pursued a course in Installation and Maintenance of Networks and Information Systems - Level IV, with a duration of 1500 hours.

From 2003 to 2005, they studied at Centro de Formação Profissional de Sintra - IEFP, undertaking a course in Installation and Management of Computer Networks - Level III, which had a duration of 1618 hours.

From 1999 to 2002, Décio attended Escola Secundária Madeira Torres, where they completed a Technological Course in Informatics.

In addition to their educational background, they also obtained the following certifications:

- In April 2008, they received the ITIL Foundation Certificate in IT Service Management - IT Service Management Foundation (ITILF) (v2) from Rumos.

- In March 2007, they obtained the Microsoft Certified Desktop Support Technician (MCDST) certification with the exam 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System, from New Horizons.

- In December 2006, Décio earned the MCP (Microsoft Certified Professional) certificate by passing the exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, also from New Horizons.