Brian Daily

Vice President Of Contact Center at Trupanion

Brian Daily is an experienced professional in customer service and operations management, currently serving as Vice President of Contact Center at Trupanion since December 2021. Prior to this role, Brian held several positions at Blue Cross and Blue Shield of Minnesota, including Vice President of Customer Experience and Customer Service Operations, Vice President of Customer Service Operations, and Senior Director of Customer Service from September 2014 to December 2021. Earlier in Brian's career at the same organization, positions included Director of Service - Analytics and Reporting from September 2011 to September 2014. Additionally, Brian served as Director of Workforce Management at UnitedHealth Group from October 2005 to September 2011. Brian holds a degree from North Dakota State University.

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