Charles Koskovich

Charles "Chuck" Koskovich joined TTEC in 2022 as Chief Operating Officer for Engage. With roots in the industry going back more than 30 years, Chuck is a long-time champion of deep employee engagement and sustainable growth platforms for business process outsourcing organizations.

Chuck, returning to TTEC where he previously served as COO more than a decade ago, kicked off his career as a front-line associate in a call center more than 30 years ago. Over the course of his career he emerged as a pioneer in innovative employee activation on a global scale, building and executing successful growth strategies at leading international companies including TELUS International (NYSE:TIXT), Concentrix (NASDAQ:CNXC), Xerox (NASDAQ:XRX), and most recently, Arise Virtual Solutions, Inc.

Mr. Koskovich earned a Bachelor of Business Administration from Metropolitan State University of Denver, and a Masters of Organizational Management from the University of Phoenix.