Tomas Cueli

Tomas Cueli is a seasoned operations and project management professional with extensive experience in the customer service and training development sectors. Currently serving as a Senior Operations Manager at TTEC since May 2023, Tomas has previously held key positions such as Project Manager and Senior Operations Supervisor at Telemark Qualfon from November 2020 to May 2023, and Manager of Customer Success at RingCentral from October 2021 to May 2023. Additionally, Tomas contributed as a Project Manager at Grupo Bajio and as a Leadership Development & Plant Services Coordinator at Schaeffler, overseeing training programming and personnel development. Early career roles include General Affairs Coordinator and Training Coordinator at Mazda de México Vehicle Operation, and various leadership positions at TeleTech, all focused on training and performance improvement. Tomas holds a Master's degree in Organizational Communication from Universidad de La Salle Bajío, achieved between 2012 and 2013.