Kaan Altay

Kaan Altay has extensive experience in business development and customer experience, currently serving as an Expert Business Development Manager at Turkcell Global Bilgi since June 2016. Prior roles include Senior Solution Manager and Sales Support Specialist. Kaan also worked at TurkNet İletişim Hizmetleri as a Customer Experience and Process Development Specialist from June 2014 to November 2015, focusing on creating customer journey maps and improving process performance. Previous experience at CMC Turkey encompassed roles as a Team Leader and Technical Coach, emphasizing team motivation and project-specific training documentation. Academic qualifications include a Master’s degree in Social Sciences from Beykent University and a Bachelor's degree from Anadolu University, complemented by an associate degree in Tourism and Hospitality Management from Marmara University.