Berna YILDIRIM is a skilled Network Operations Center Engineer at TurkNet since April 2023, responsible for ensuring service continuity and providing L2 level support for various network infrastructures. Previously, Berna served as an Application Support Engineer at BT Bilgi Teknolojileri A.Ş., enhancing infrastructure and service management within the Customer Monitoring project. Prior experience includes leadership as NOC Team Leader and engineering responsibilities at Grid Telekom AS, managing a diverse team and overseeing Data Center technologies. Educational qualifications include a degree in Electrical and Electronics Engineering from Atılım University, combined with studies in International Relations and Biomedical Device Technology.