Denise Howze

Denise Howze has an extensive work history in operations and customer support. Denise is currently serving as the Vice President of Technical Support and Operations at Turnitin, where they ensure the delivery of world-class technical support to educational institutions worldwide. Prior to this role, they were the Senior Director of Assessment Delivery Operations at the same company.

Before joining Turnitin, Denise held various leadership positions at Prometric, where they were responsible for global operations and contract management. Denise successfully secured testing centers across 160+ countries and generated revenue exceeding $20 million annually.

Earlier in their career, Denise served as the Director of Operations at Financial Health Strategies, overseeing the operation of a call center and managing support for over 20 hospitals nationwide. Denise also worked as a Senior Manager at Blackboard, where they led US and international support teams for mission-critical applications.

Prior to these roles, Denise gained experience in operations and management as the Director of Operations at Wolpoff & Abramson and as a Call Center Manager and Director of Event Marketing at AOL. Throughout their career, they have demonstrated a strong focus on customer service, revenue generation, and team management.

Denise Howze holds a Bachelor of Science (BS) degree in Marketing and Business Administration from the University of Detroit Mercy. In addition, they have obtained certifications in ITIL and Revenue Cycle Management.