Tus Media
Sergio Pichardo has a diverse work experience in customer success and management roles. Sergio most recently worked as the Head of Customer Success at TUS Media in 2022, where they successfully led the Customer Service team and implemented strategies for international expansion. Prior to that, they held various positions at Classgap, including Head of Customer Success, Customer Success Lead, and Customer Success Manager. In these roles, Sergio demonstrated strong leadership skills, developed and executed strategic plans, and improved customer satisfaction. Sergio also worked as a Program Manager at Classgap, where they played a key role in driving growth and operational efficiency. Before Classgap, Sergio worked as a Customer Success Specialist at Westwing and Gamo Outdoor, SLU. Sergio began their career as a Vendedor (Salesperson) at SALESLAND for Movistar. Overall, Sergio's work experience spans across different industries and showcases their ability to manage teams, improve customer satisfaction, and drive business growth.
From 2014 to 2019, Sergio Pichardo pursued a bachelor's degree in cultural anthropology (Grado en antropologia cultural) at Universidad Nacional de Educación a Distancia - U.N.E.D.
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Tus Media
Tus Media is a company based in Barcelona (Spain), founded in 2011, dedicated to the development of digital solutions for private teachers, training centres, students and companies around the world. Our mission is to help people and companies around the world to achieve their goals through the best training. These are our projects: Tusclasesparticulares: is the marketplace of reference for teachers in more than 15 countries. We have more than 2 million registered students, more than 300,000 teachers and 8,000 academies and specialised training centres. Classgap: our online platform brings teachers and students from all over the world together without leaving home. The best online training through our Virtual Classroom. Classgap for Enterprise: we offer the best personalised training for companies, with the best methodology and the pedagogical advice that your company needs. Tus Media is revolutionising the world of online training. And you, are you joining the training revolution?