Sergio Pichardo

Sergio Pichardo has a diverse work experience in customer success and management roles. Sergio most recently worked as the Head of Customer Success at TUS Media in 2022, where they successfully led the Customer Service team and implemented strategies for international expansion. Prior to that, they held various positions at Classgap, including Head of Customer Success, Customer Success Lead, and Customer Success Manager. In these roles, Sergio demonstrated strong leadership skills, developed and executed strategic plans, and improved customer satisfaction. Sergio also worked as a Program Manager at Classgap, where they played a key role in driving growth and operational efficiency. Before Classgap, Sergio worked as a Customer Success Specialist at Westwing and Gamo Outdoor, SLU. Sergio began their career as a Vendedor (Salesperson) at SALESLAND for Movistar. Overall, Sergio's work experience spans across different industries and showcases their ability to manage teams, improve customer satisfaction, and drive business growth.

From 2014 to 2019, Sergio Pichardo pursued a bachelor's degree in cultural anthropology (Grado en antropologia cultural) at Universidad Nacional de Educación a Distancia - U.N.E.D.