RJ

Rakesh Jena

Head of Product (Take Payments) - Interim/Advisory at Tyl by NatWest

Rakesh Jena has a diverse and extensive work experience in the field of product management and business analysis. Rakesh is currently the Founder of Groov, a FinTech rails product company that provides actionable insights for FinTech innovators in the B2B space. Prior to this, they served as the Head of Product and Head of Product Design at Tyl by NatWest, where they were responsible for product management mobilization, go-to-market strategies, and strategic synergies across the payment ecosystem. Rakesh also worked as a Principal Consultant at Altior Solutions, managing product management and payment consultancy engagements.

Before joining Tyl, Rakesh was a Product Manager at Pollinate International, where they led the digital and go-to-market product proposition for tyl by NatWest, focusing on merchant onboarding, servicing, billing, and settlement. Rakesh played a key role in delivering various product capabilities and collaborating with the Data Science team for enhanced offerings.

In addition, Rakesh worked as a Lead Product Owner at Worldpay, leading product delivery and business design for customer management and merchant onboarding. Rakesh collaborated with stakeholders and design teams to identify pain points, prioritize product features, and enhance customer experiences.

Prior to that, they held managerial roles at Cancer Research UK and Infosys Technologies Ltd, where they led business intelligence, business analysis, and process design efforts for various projects. Rakesh also served as a Principal Consultant at Oracle Financial Services Software Limited and as an Associate Consultant at Polaris Software Labs India, where they managed CRM implementations and business analysis projects for global clients.

Rakesh Jena pursued a Master of Business Administration (MBA) degree from Xavier Institute of Management, Bhubaneswar, specializing in Information System (IS/IT) and Marketing. Rakesh completed this program from 2000 to 2002. Prior to their MBA, they obtained a Bachelor of Technology (BTech) degree in Computer Science from the National Institute of Science & Technology (NIST) from 1996 to 2000. Before their undergraduate studies, they completed their 10th grade education at St Vincents Convent School, Berhampur, between 1983 and 1994. There is no provided information regarding their education from Berhampur University.

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Timeline

  • Head of Product (Take Payments) - Interim/Advisory

    October, 2021 - present

  • Head of Product Design

    July, 2019

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