Max Lau has a diverse professional background with experience in customer support, collections, event management, and sales. As a Team Lead at Tyro Payments, Max oversees teams in customer service and collections. Additionally, Max has experience as an Acting Manager of Customer Excellence and a Senior Customer Solutions Specialist, where Max focuses on complaints and asset recoveries. With a Bachelor of Sport Management from Bond University, Max has also worked in sports liaison roles at UniSport Australia and event management at SportAccord. Prior to their current roles, Max worked in various positions across hospitality and sales, showcasing their adaptability and strong work ethic.
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