Shelby Fialkowski

Assistant Vice President | Experience & Service Design Lead at U.S. Bank

Shelby Fialkowski is an accomplished design professional with extensive experience in user experience and service design. Currently serving as an Assistant Vice President and Experience & Service Design Lead at U.S. Bank, Shelby has previously held positions as Assistant Vice President for UX Visual Interaction and Service Design, UI/UX Teaching Assistant at the University of Minnesota, Product & Service Designer at Worrell, and Product Designer at UnitedHealth Group within Optum Technology Innovation. Early career experience includes a role as an Associate Designer at McCann Worldgroup. Shelby holds a Bachelor of Fine Arts in Graphic Design and Business from Iowa State University, complemented by a foundational education at Rosemount High School.

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