Soon Lim is an experienced software professional with a robust background in system administration, customer support, and software development. Currently serving as a Software Administrator at U.S. Bank since December 2022, Soon Lim previously held key roles such as WebFOCUS Administrator at Daimler Trucks North America, where systems availability and stability improved by over 70% for a user base exceeding 1,000. With a lengthy tenure at Information Builders, Soon Lim functioned in various capacities, including Supervisor of WebFOCUS Customer Support, consistently enhancing performance, efficiency, and cost savings for clients. Educational qualifications include a Bachelor of Arts in Mathematics/Computer Science from New College of the University of South Florida and a Master of Science in Computer Science from the University of Florida.
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