Emily Theis

Product Lead, Benefits, Office Of The CTO at U.S. Department of Veterans Affairs

Emily Theis has a diverse work experience spanning various roles and industries. Emily is currently working as a Product Lead at the U.S. Department of Veterans Affairs, where they lead technology teams in building and improving benefits forms and tools. Prior to this, Emily worked as a Product Owner at the same organization, where they identified opportunities for claims automation and launched a prototype that saved Veterans significant waiting time.

Before joining the U.S. Department of Veterans Affairs, Emily was a Product Manager at 18F, where they partnered with federal agencies on technology projects and provided expertise in product management and usability research. Emily also served as an Innovation Specialist and coached different teams on agile development and user-centered design practices.

Emily has experience in the design and engineering field as well. Emily worked as a Director of Production at Upstatement, leading strategy for a 40-person design and engineering studio and managing the producer department. Emily also worked as a Producer at the same company, facilitating multidisciplinary teams and overseeing agile processes.

Earlier in their career, Emily held roles such as Features Designer at Star Tribune, Editorial Designer at The Boston Globe, Design Intern at Proof Branding, and Marketing Intern at Blood:Water Mission.

Overall, Emily Theis possesses a strong background in product management, design, and project leadership, with a focus on improving user experience and driving innovation.

Emily Theis holds a Bachelor of Arts (BA) degree in Journalism (Graphics) from Ball State University. Emily has also obtained additional certifications, including the Certified ScrumMaster from Scrum Alliance in 2016 and the Professional Virtual Facilitation Workshop from Voltage Control in 2021.

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