Andrea Lodigiani

Director of Customer Success at Uberflip

Andrea Lodigiani has a diverse work experience spanning different roles and industries. In 2011, they worked as an English teacher at the Berlitz Language Institute, teaching private and group lessons to professionals. They also interned as a media intern at Estudio Couture, assisting with online marketing and event coordination for fashion campaigns. In 2012, Andrea joined CBRE as a marketing communications coordinator, where they worked on various marketing strategies and events in Oakland City Center. They later co-founded SaaScend, a company they were involved with from 2014 to 2017.

Andrea's experience in customer success began in 2015 when they joined RecruitLoop as a customer success and key accounts manager. In 2017, they worked at SalesHood as a customer success manager for a brief period before moving to Insightly as a senior program manager and later as the director of customer engagement.

Their most recent role is at Uberflip, where they started in 2022 as the director of customer marketing before transitioning to the position of director of customer success in 2023. Throughout their customer success roles, Andrea was responsible for driving adoption, managing communication strategies, overseeing the customer journey, and achieving high net promoter scores. They also implemented playbooks, training programs, and resources to enhance customer success outcomes.

Andrea's work experience reflects their expertise in customer success, marketing, and coordination across various industries and organizations.

Andrea Lodigiani began their education at Alameda High School, although the exact years are not specified. After completing high school, they attended San Diego State University from 2005 to 2010, where they pursued a Bachelor of Arts degree in Communication, Journalism, and Related Programs. In 2008, they also studied Spanish Language and Literature at Universidad Pablo de Olavide, and in 2009, they furthered their studies in the same field at Universidad Nebrija. In 2011, Andrea enrolled at Universidad de Montevideo to pursue Communication and Media Studies, but the end year for this program is not provided.

Links

Previous companies

Insightly logo
SalesHood logo

Timeline

  • Director of Customer Success

    March, 2023 - present

  • Director of Customer Marketing

    June, 2022

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