Regina Shanahan

Director, Client Solutions at Ubiquity Global Services

Regina Shanahan has a diverse work experience spanning over several companies. Regina is currently working at Ubiquity as the Director of Client Solutions, a position they assumed in January 2023. Prior to this, they held the role of Associate Director of Client Solutions at Ubiquity from July 2021 to March 2023.

Before joining Ubiquity, Regina worked at Alorica as a Client Services Manager from September 2013 to January 2017. Regina also worked at West Direct LLC, where they held various positions including Program Manager, Client Services Account Manager, and Telephone Representative from 1997 to 2013.

Regina also has experience as an Account Manager at Ubiquity from January 2017 to May 2021. During this time, they briefly served as the Site Operations Manager, overseeing the operational performance of a 200+ seat contact center.

Aside from their corporate roles, Regina briefly owned and operated their own business, Organizing Serenity, from 2010 to 2011. Regina also worked as a Bridal Consultant at Bed Bath & Beyond from June 2007 to May 2009.

Regina Shanahan obtained a Bachelor of Arts degree in Political Science from the University of Nebraska-Lincoln in the period from 1999 to 2003. Regina also possesses a certification in "Eight Ways You Block Your Success" from LinkedIn. The timeframe of the certification's completion is not specified.

Links

Previous companies

Beyond logo
Alorica logo

Timeline

  • Director, Client Solutions

    January, 2023 - present

  • Associate Director Client Solutions

    July, 2021

  • Site Operations Manager

    July, 2017

  • Account Manager

    January, 2017