Lorena Vargas de Chacon

Lorena Vargas de Chacon is an experienced professional in client solutions and operations management, currently serving as a Client Solutions Account Manager at Ubiquity since April 2022. Prior to this role, Lorena held various positions at TELUS International Central America from March 2014 to April 2022, including Gerente de operaciones, where responsibilities included strategy execution and team motivation, Senior Team Manager, focusing on team development and metric compliance, and Operations Team Leader Bilingual, enhancing operational quality through team monitoring and motivation. Earlier in their career, Lorena worked as a Sales Coach at Convergys, where guidance was provided to maximize sales performance, and served as an Operations Team Leader at Teleperformance. Lorena holds a Diplomatura in Gestión de proyectos from ESI School of Management, completed in February 2022, and studied at Universidad Albert Einstein.