Silvia Castro

Customer Success Ops Lead at UBITS

Silvia Castro has a diverse work experience, starting with their role as an Assistant Professor at Universidad del Rosario in 2014. Silvia then joined Broggini Partners as an Analyst, where they developed market analysis and strategy for businesses in foreign markets. In 2019, Silvia joined Banco Davivienda as a Profesional III en Inteligencia de Mercadeo, implementing the Growth Hacking method to find and retain clients. Currently, they work at UBITS as a Customer Success Ops Lead, analyzing data to support customer success decision-making. Silvia's work experience showcases their expertise in market analysis, strategy development, and customer success support.

Silvia Castro completed their Bachelor's degree in Economics from Universidad del Rosario in the years 2012-2017. Silvia also pursued another Bachelor's degree in Economics from Tilburg University during the same period. In 2020, they attended CESA and completed a course in data visualization titled "Storytelling with data." In 2021, Silvia enrolled in Udacity and completed the Programming for Data Science Nanodegree Program. Additionally, they obtained certifications in Think Wrong Instigator from Solve Next Inc in 2023 and Exponential Leadership from UBITS in 2022.

Links

Previous companies

Banco Davivienda logo
Universidad del Rosario logo

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Peers

Timeline

  • Customer Success Ops Lead

    September, 2023 - present

  • Customer Success OPS

    January, 2022

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