Cynthia Urena

Cynthia Urena, MBA, currently serves as a Senior AML/KYC Analyst at UBS since March 2020, where responsibilities include ensuring compliance with federal and state regulations and executing KYC activities to mitigate risks in client lifecycle management. Previously, Cynthia worked as a Retail Banking Teller at Santander Consumer USA, providing assistance with customer transactions and recognizing sales opportunities, and as a Customer Service Specialist at State Farm Agent, managing insurance files and helping customers select appropriate products. Cynthia holds a Master of Business Administration with a focus on Financial Forensics and Fraud Investigation from Tiffin University and a Bachelor of Business Administration in Finance from Montclair State University.