Francisco Bartolon

Francisco Bartolon, CSM®, currently serves as a Customer Service Portfolio Manager at UCare, overseeing a portfolio of customer service projects to meet business objectives. Previously, Francisco was a Customer Service Project Lead at UCare, focusing on project management and operational efficiencies. At Amify, Francisco excelled as a Customer Service Project Manager, developing the customer service department and implementing effective systems and training. Francisco's experience also includes roles as a Customer Experience Associate at Root Inc. and a Customer Experience and Retention Strategist at BARK, where skills in managing customer relationships and retention strategies were honed. Francisco's career began as an Operations Project Coordinator at Crescent, leading a team to enhance productivity. Educational qualifications include a Bachelor of Science in Human Ecology from The Ohio State University.