Kevin Kennedy is a highly experienced professional with a background in contact center management and care management. Currently serving as the Contact Center Manager at UHealthSolutions since May 2015, Kevin oversees the daily operations of the call center, focusing on call performance and response times. Prior experience includes roles as a Care Manager at Philips Lifeline and Lifeline Systems, and as a Trainer and Employment Specialist at Philips Lifeline. Kevin holds a Bachelor of Science in Business Management from Framingham State University and has furthered education at the University of Phoenix between 2012 and 2014.
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