Ashley D.T. Gordon is a seasoned communications professional with extensive experience in customer communications and crisis management, currently serving as Manager of Customer Communications at UKG since January 2021. Ashley leads a team focused on messaging for product updates and engagement campaigns, while managing editorial strategy for the Working Smarter Cafe blog and podcast, and ensuring consistency in corporate communications. Previous roles include positions at Ultimate Software where Ashley advanced from Senior Customer Communications Specialist to Associate Manager. In earlier roles at Kreps Demaria and South Florida Business Journal, Ashley honed skills in public relations, social media strategy, and journalism. Ashley holds a Master of Arts in Writing from Nova Southeastern University and a Bachelor of Science in Communication from the University of Miami.