Engineering and Technical Support

The Engineering and Technical Support team at Uniguest is responsible for ensuring the reliability, performance, and security of the company's technology solutions for the hospitality industry. The team conducts quality assurance, provides tiered technical support, oversees software engineering, and engages in pre-sales engineering activities to meet the specific needs of clients. They play a crucial role in managing and maintaining over 20,000 guest-facing technology devices globally, ensuring seamless operation and client satisfaction.