Sudarshan I serves as the Director of Presales at yellow.ai since January 2020 and played a pivotal role as the first hire in solution engineering, developing a high-performing remote team of over 40 individuals. Sudarshan I has established systems for performance monitoring, contributed to the voice product go-to-market strategy, and assisted in forming the RFP and compliance teams. Prior experience includes serving as a Senior Product Manager at Exponentia.ai, focusing on a self-service chatbot platform, and as a Project Manager at Ocwen Financial Solutions, where Sudarshan I worked on payroll integration projects. Additionally, experience as a Product Manager and Software Test Lead at SterlingBackcheck involved stakeholder collaboration, business analysis, and test management. Sudarshan I holds a Post Graduate Diploma in Management and an Advanced Diploma in Business Administration from Welingkar Institute of Management, as well as a Bachelor of Commerce from the University of Mumbai.