Rishabh Sharma

Rishabh Sharma is a seasoned IT professional with extensive experience in technical support and user access management. Currently serving as a Senior Tech Support Representative with Unisys since April 2022, Rishabh specializes in Level 2 technical service desk support and user access management. Previously, Rishabh worked as a Senior Technical Support Analyst for Source One Management Services Pvt Ltd, providing remote technical assistance to Deloitte users. Experience with Teleperformance includes roles as a Technical Support Executive for Yahoo Small Business, focusing on website design and maintenance, and a Customer Service Executive for DU Telecom, assisting UAE users with internet and telecom services. Rishabh also held positions as a Licensed Insurance Agent with National Insurance Company and as a System Administrator with Metro Infrasys, providing on-site technical assistance. Rishabh holds an Executive MBA in IT Management from IIBMS Bombay, a Bachelor's degree in Computer Science from RKDF University, and technical diplomas from SV Polytechnic College Bhopal and Rajiv Gandhi Prodyogiki Vishwavidyalaya.