Michael Dineen

Director, Member Services at UNITE HERE HEALTH

Michael Dineen is an experienced professional in the health services and customer experience sectors, currently serving as the Director of Member Services at UNITE HERE HEALTH since May 2022. Dineen's career includes notable roles such as Director of Exchange Operations & Consumer Experience at NFP Health, where a $25 million project was successfully launched, and Chief Experience Officer at LadyBoss Health & Weight Loss, recognized as one of the fastest-growing companies in the U.S. Additional experience includes leadership positions in operations and contact center management at Alorica, beWellnm, Lovelace Health System, T-Mobile, and AOL, culminating in expertise in health benefits administration, technology implementation for health exchanges, and customer support operations. Dineen holds a Bachelor of Arts degree in Strategic Communications and Political Science from The University of New Mexico.

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UNITE HERE HEALTH

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UNITE HERE HEALTH is a multi-employer Taft-Hartley Trust Fund governed by a Board of Trustees composed of union and employer representatives. Our mission is to provide health benefits that offer high-quality, affordable healthcare to our participants at better value with better service than is otherwise available in the market. We believe our success depends on innovation and on engaging our participants. For several decades, UNITE HERE HEALTH has served UNITE HERE! union workers in the hospitality, food service and gaming industries. Our benefits and innovative programs are designed to meet the triple aim of better care, better health, and lower costs while empowering our participants to better manage their health and healthcare.