Ian Cairns

Ian Cairns has a diverse background in customer success operations and social work, with extensive experience in various managerial and operational roles. Currently serving as a Senior Manager for Customer Success Operations at Unite Us, Ian has previously held positions including Sponsored Partners Manager and Network Success Manager. Ian's prior experience includes roles at the Ohio State University Comprehensive Cancer Center, where responsibilities included Medical Social Worker and Outpatient Palliative Social Worker. Additional experience encompasses operations implementation at CoverMyMeds as Operations Implementation Lead and Specialty Pod Lead, as well as clinical experience as a Case Manager and Medical Social Worker at OhioHealth.