Kelly Satterstrom

Kelly Satterstrom is a seasoned professional with extensive experience in customer success and mental health services. Currently serving as a Senior Customer Success Manager at Unite Us, Kelly manages a portfolio of high-value strategic accounts worth over $1.55 million ARR. Previous roles include Customer Success Manager at Doma, where Kelly contributed to streamlining the title and escrow process, and a variety of positions at Cigna, including Account Installation Senior Analyst and Senior Care Manager, where Kelly oversaw enterprise account management and achieved a 98% customer satisfaction rating. Kelly has also worked as a Mental Health Therapist and Behavioral Therapist, providing therapy and support for individuals with emotional and developmental challenges. Academically, Kelly holds a Master's degree in Counseling Psychology from Saint Mary's University of Minnesota and a Bachelor's degree from St. Catherine University.