Ryen Shearn is a seasoned IT professional with extensive experience in various roles focusing on IT management and support. Currently serving as a Senior Manager at Unite Us since March 2021, Ryen has progressively been involved in IT management and support roles, including IT Manager and IT Support Analyst positions. Prior experience includes working as an End User Support Analyst at Lutron Electronics, where responsibilities included managing a large fleet of devices and collaborating on cross-departmental projects. Ryen's background also features roles at Apple, where contributions involved technical troubleshooting and customer relations, as well as positions at Mosaic North America and Best Buy, showcasing a strong foundation in sales and customer support. Ryen holds a Bachelor of Science degree in Information Technology from Kutztown University of Pennsylvania.
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