Christopher Burns

Christopher Burns, MBA, is a seasoned professional with extensive experience in product design and brand management in the airline industry. Currently serving as Principal of Onboard Product Design at United Airlines since February 2023, Christopher previously held several key positions at Delta Air Lines from October 2014 to February 2023, including Product Manager for Brand Experience, where significant accomplishments included improving Net Promoter Score, implementing a major fleet interior redesign, and establishing a new Premium Economy option. Earlier roles also include Project Manager for Fleet and Galley Planning and Project Leader for Onboard Product, achieving notable improvements in galleys and safety features. Prior experience at Delta Global Staffing involved enhancing brand awareness and identity. Christopher holds an MBA in Business Analytics and a Bachelor of Science in Graphic Design Technology from the University of North Dakota.