Isaac Swoboda is an accomplished Principal Engineer specializing as a ServiceNow Administrator at United Airlines since September 2022. With a robust background in technical consulting, Isaac honed skills at AHEAD as a Senior Technical Consultant focused on implementing ServiceNow solutions, including ITSM and ITBM functionalities. Prior experience at World Wide Technology encompasses roles as a Developer and Technical Consultant, where Isaac adeptly integrated ServiceNow with various applications and automated business processes. Earlier career positions include a range of customer service roles, contributing to a strong foundation in teamwork, troubleshooting, and user training. Isaac holds a Bachelor of Science degree in Computer Science from Central Methodist University and has completed studies at the University of Missouri-Saint Louis.
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