Jamel Smiley

Jamel Smiley possesses extensive experience in the aviation and ground services industry, having held various senior management positions at United Airlines from June 2022 to April 2025, including roles as Senior Manager of Learning Strategy, AO Ramp Services, and Operations Safety Programs. Prior experience includes serving as QHSE Manager at Swissport from October 2018 to December 2019, Operations Manager at JetStream Ground Services from March 2018 to October 2018, and Station Manager at DGS from April 2017 to March 2018, where responsibilities involved ensuring safe and efficient operations. Jamel also worked as AVS Logistics Supervisor at MNX Global Logistics from November 2015 to April 2017, overseeing aviation operations and promoting customer satisfaction. Educational qualifications include a Bachelor's degree in Aviation/Airway Management and Operations from Delaware State University and an MBA from Marywood University.