Danielle Preston

Danielle Preston is an experienced professional in customer experience and service management. Currently serving as the Head of Customer Excellence at United Living Group since November 2023, Danielle previously held the position of Customer Experience Manager at John Lewis & Partners from June 2016 to December 2023. In this role, Danielle excelled as a Senior Customer Service Specialist, collaborating across various teams to champion customer needs while maintaining a strong focus on brand experience and reputation. Danielle's foundational education was completed at West Hatch High School from September 1993 to June 2000.