Melissa M. has a diverse work experience spanning over several companies. Melissa began their career at Applied Wireless ID in 2006, where they worked as an Inside Sales/Project Coordinator for four years. In this role, they handled customer inquiries, collaborated with the Engineering department, and managed project delivery.
From 2013 to 2016, Melissa worked at State Farm as a Licensed Insurance Agent. Their responsibilities included ensuring customers had appropriate coverage, resolving inquiries and conflicts, and scheduling appointments for financial reviews.
Following their time at State Farm, Melissa joined IBEX in 2018 as a Business Development/Sales Executive. Melissa served as the main point of contact for clients, generated leads through cold calling and networking, and managed the entire sales process.
In 2019, Melissa transitioned to New Horizons Computer Learning Centers as a Customer Success Manager. Here, they monitored accounts, identified outstanding payments, and maintained customer relationships.
Melissa's next position was at The Miramas Group, LLC in 2016, where they worked as a Licensed Real Estate Agent. Unfortunately, no specific details about their role were provided.
Lastly, Melissa currently holds the position of Channel Account Manager at United Training, which they began in February 2022. In this role, they execute internal sales and service processes, ensures partner satisfaction, and drives sales revenue and productivity.
Overall, Melissa M. has gained experience in various industries and has showcased their skills in customer success, sales, and project coordination throughout their career.
Melissa M. completed their education at Sonoma State University from 2002 to 2004, where they studied Business Administration with an emphasis in Management. Prior to that, they attended Evergreen Community College from 2000 to 2002, focusing on General Education.
In addition to their educational background, Melissa M. also obtained certifications. Melissa became a Certified Associate in Project Management (CAPM®) from the Project Management Institute in February 2022. Furthermore, they obtained a Real Estate Agent certification from the Texas Real Estate Commission in January 2018.
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