Liam Allen

Liam Allen is an accomplished professional with extensive experience in operational excellence, process improvement, and change management. Currently serving as an Operational Excellence Specialist at United Utilities since July 2023, Liam previously held roles including Expert Practitioner at The HiveMind Network, Outcome Solutions Lead at Custerian Limited, Process Improvement Consultant at TTEC, and Continuous Improvement Coordinator at Sainsbury's. Notable achievements include leading teams to resolve complex issues at Home Retail Group PLC as an Escalation Manager and driving continuous improvement initiatives in large multi-site organizations. Liam's focus on aligning purpose with outcomes to enhance change pace and reduce risk underscores a commitment to delivering impactful results in dynamic environments.