Amer Herceg

Amer Herceg is a seasoned professional with extensive experience in claims management and operations within the healthcare sector, currently serving as Associate Director of Claims Business Process at UnitedHealth Group since February 2012. Over the years, Amer Herceg has held various positions including Business Process Manager and Manager of Appeals, where expertise in claims processing, trend analysis, and team supervision has been demonstrated. Prior experience includes roles as Project Coordinator and Healthcare Claims Examiner at Health Management Services of America, where Amer Herceg handled claims adjudication and coordination with Medicare. Earlier in the career, Amer Herceg was the Bakery Manager at Publix Super Markets, focusing on product quality and staff management. Amer Herceg holds a Bachelor’s Degree in Business Administration and Management from St. Petersburg College, along with relevant education from Gewerbeschule in Karlsruhe, Germany.