Kelly Birckhead

Kelly Birckhead is an experienced Senior Instructional Designer at UnitedHealth Group since April 2014, with prior experience as an Instructional Designer at Maxim Healthcare Services and a Trainer at Deutsche Bank. At Maxim Healthcare Services, Kelly utilized the ADDIE model and adult learning principles to develop effective training programs, collaborating with various stakeholders to enhance learning outcomes. At Deutsche Bank, responsibilities included training financial professionals on software applications and leading a significant desktop conversion project. Kelly began a career in training as a Software Trainer at Executrain of Baltimore, focusing on desktop applications. Kelly holds a Bachelor's degree in Liberal Arts from Villa Julie College, completed in 1995.