Robert Johnson, III, DHA, LPC, GCDF, CCM, CSSGB, currently serves as an Escalation Advocate at UnitedHealth Group, where responsibilities include supporting Specialty Networks within OptumHealth. Prior experience includes roles as a Senior Care Advocate/Program Manager and Behavioral Health Care Advocate at the same organization, as well as a Licensed Professional Counselor at Palmetto Counseling & Consulting Services. Robert has also contributed to the field of vocational rehabilitation as an Evaluation Specialist at Goodwill Industries and has taught as an adjunct professor at Gaston College and the University of Phoenix. Educational qualifications include a Doctorate of Philosophy in Health Administration, a Master of Arts in Counseling, and a Bachelor of Arts in Psychology, complemented by numerous professional certifications.
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