Sierra Kirtz, M.ED, is a seasoned professional in customer education and onboarding with extensive experience across various organizations. Currently serving as Senior Manager of Onboarding at unitQ and Customer Education Advisor at Strigo, Sierra has demonstrated expertise in delivering AI-driven insights for product quality and enhancing customer experiences. Previous roles include Manager of Onboarding and Education at Tomorrow.io, where Sierra led significant initiatives that improved onboarding processes and created comprehensive educational resources. Prior experience at Hudson MX and AppFolio, Inc. includes leadership in customer enablement and training, contributing to operational efficiency and customer adoption. Sierra holds an M.Ed. in Learning, Design & Technology from The University of Georgia and a Bachelor's Degree in Film and Media from UC Santa Barbara, supplemented by a certificate in Articulate Storyline Essential from LinkedIn Learning.
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