Icap Stephen Hanna

Stephen H. is a seasoned professional with extensive experience in operational alignment and compliance within the entertainment and theme park industry, particularly at Universal Destinations & Experiences since June 2003. Currently serving as the Director, Stephen drives strategic initiatives for operational safety and facility design while ensuring adherence to company policies and regulatory standards across global destinations. Previous roles include Senior Manager and Assistant Manager, where Stephen focused on developing electronic standards and promoting consistency across Universal parks worldwide. Stephen's expertise also includes advising on best practices for ride operations at Universal Beijing Resort and managing logistical aspects of global standards and procedures. With a Bachelor of Science in Business & Information Management and a background in science and technology journalism, Stephen combines technical knowledge with effective communication skills.