Jocelyn Green, MS, currently serves as Senior Analyst in Digital Customer Experience Analytics at Universal Destinations & Experiences since March 2023. Prior experience includes roles at Cox Media Group as Digital Campaign Performance Manager, where responsibilities encompassed monitoring and analyzing campaign performance across various platforms, and training team members on digital strategies, and Digital Campaign Coordinator at Disney Parks, Experiences and Products, focusing on guest relations and service. Earlier internships include roles in marketing and guest services at Camps Airy & Louise and Hershey Entertainment & Resorts, respectively, where Jocelyn developed marketing campaigns and supervised ticket agents. Academic qualifications include a Master of Science in Marketing from Drexel University and a Bachelor of Science in Recreation, Park, and Tourism Management from Penn State University.
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