Jocelyn Green

Senior Analyst, Digital Customer Experience Analytics at Universal Destinations & Experiences

Jocelyn Green, MS, currently serves as Senior Analyst in Digital Customer Experience Analytics at Universal Destinations & Experiences since March 2023. Prior experience includes roles at Cox Media Group as Digital Campaign Performance Manager, where responsibilities encompassed monitoring and analyzing campaign performance across various platforms, and training team members on digital strategies, and Digital Campaign Coordinator at Disney Parks, Experiences and Products, focusing on guest relations and service. Earlier internships include roles in marketing and guest services at Camps Airy & Louise and Hershey Entertainment & Resorts, respectively, where Jocelyn developed marketing campaigns and supervised ticket agents. Academic qualifications include a Master of Science in Marketing from Drexel University and a Bachelor of Science in Recreation, Park, and Tourism Management from Penn State University.

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Orlando, United States

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Universal Destinations & Experiences

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Universal Destinations & Experiences., a unit of Comcast NBCUniversal, offers guests around the globe today’s most relevant and popular entertainment experiences. With three-time Academy Award winner Steven Spielberg as creative consultant, its theme parks are known for immersive experiences that feature some of the world’s most thrilling and technologically advanced film- and television-based attractions. Universal Destinations & Experiences in the U.S. are Universal Studios Hollywood and Universal Orlando Resort. Around the world, UP&R includes Universal Studios Japan in Osaka, a license agreement with Universal Studios Singapore at Resorts World Sentosa, and the recently-opened Universal Beijing Resort.


Employees

10,000+

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