Universal Destinations & Experiences
Rich O'Connell is an accomplished professional with extensive experience in training, safety, and environmental health. Currently serving as the Senior Manager of Environmental Health & Safety Applications at Universal Parks & Resorts since July 2019, Rich previously held roles as a Senior Consultant in Training at Lincoln Financial Group and as a Senior Training Specialist and Training Manager at Liberty Mutual Insurance, where focus was placed on developing training programs for sales and service representatives. Rich's earlier experience includes managing safety and compliance training at Universal Orlando and providing career counseling in the US Navy. Academic qualifications include a Master's degree in Computing Technology in Education from Nova Southeastern University and a Bachelor's of Science in Computer Technology/Computer Systems Technology from the University of Maryland Global Campus.
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Universal Destinations & Experiences
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Universal Destinations & Experiences., a unit of Comcast NBCUniversal, offers guests around the globe today’s most relevant and popular entertainment experiences. With three-time Academy Award winner Steven Spielberg as creative consultant, its theme parks are known for immersive experiences that feature some of the world’s most thrilling and technologically advanced film- and television-based attractions. Universal Destinations & Experiences in the U.S. are Universal Studios Hollywood and Universal Orlando Resort. Around the world, UP&R includes Universal Studios Japan in Osaka, a license agreement with Universal Studios Singapore at Resorts World Sentosa, and the recently-opened Universal Beijing Resort.