The Operations Team at USAC ensures the efficient and effective functioning of its universal service programs by overseeing product support, procurement, compliance and reporting, stakeholder engagement, and infrastructure operations. This team ensures that the Schools and Libraries (E-rate), Rural Health Care, Lifeline, and High Cost programs are delivered seamlessly, thereby supporting connectivity in rural, underserved, and difficult-to-reach areas. With a focus on maintaining high standards of quality and integrity, the team collaborates to innovate and meet the needs of all stakeholders.
Bernard Manns
Director Of Operations
Carolyn M.
Director Of Operations, School...
Habib Simab
Director Of Operations - High ...
Kevin Risser
Manager - Consumer & Support C...
Kyle Hutchinson
Director - Infrastructure Oper...
Monica Jarvis
Manager Of Compliance And Repo...
Nicholas Nelbach
System Operations Manager (sa)
Noor Jalal
Manager Of Procurement
Paloma Costa
Manager Of Stakeholder Engagem...
Shallon Thomas Mba
Operations Manager
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