Rubén Miranda

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in the design, development, and implementation of CRM Dynamics services using Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI, where Ru tested systems, created data visualizations, and contributed to natural language processing projects. Ru has also served as an ecommerce Business Analyst for PetsGlory, conducting analysis and reporting to influence marketing strategies, and worked as a Volunteer External Communications Manager for Project Management Without Borders, overseeing marketing efforts. Additional experience as a Business Analyst at Pactic Media Concepts involved gathering requirements, developing strategic plans, and executing successful ad campaigns. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.