University of Kentucky Federal Credit Union
Kenneth Barras is an accomplished business leader with extensive experience in improving member experiences and operational efficiency in the financial services sector. Currently serving as the Director of Member Experience at University of Kentucky Federal Credit Union since September 2016, Kenneth has successfully led initiatives that transformed call center and E-Branch operations, achieving significant reductions in abandon rates and increased loan outputs. Prior roles include Director of Continuous Process Improvement, where Kenneth implemented Six Sigma methodologies, and Business Analyst roles at Xerox, contributing to large-scale projects and process optimizations. Kenneth holds a Bachelor of Business Administration from Western Governors University and an Associate's degree in Business Administration from Sullivan University.
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